Designing a Strategic IT Blueprint for Sidra Medicine

Sidra Medicine operates one of the most advanced IT environments in healthcare, with tier-3 data centers, 120+ enterprise applications, and a highly skilled internal infrastructure team.

$8M IT Cost Optimization Strategy

Benchmarked designed a Strategic IT Blueprint and Governance Framework in collaboration with IT, operations, medical, HR, and finance teams.

IT Capable but Not Strategically Steered

DYNAMIC DATA LINEAGE

Sidra faced common bottlenecks for complex organizations:

Fragmented decision-making and unclear project ownership
Absence of enterprise architecture oversight
PMO relying on Excel for dozens of parallel initiatives
No KPIs linking IT activities to business outcomes
Undefined long-term plans for cloud, data governance, or innovation
Leadership needed a comprehensive, actionable blueprint to prioritize investments, coordinate execution, and modernize IT governance.

3: OPERATING MODEL RECONFIGURATION

Introduced cross-functional, agile delivery teams (≤8 members)
Defined clear roles:
- Enterprise Architects
- Techno-functional Leads
- Project Managers & Business Analysts
- IT SMEs in Oracle, cybersecurity, data governance, and EHR

Strategic IT Blueprint and Governance Framework

END TO END SOLUTION

Benchmarked designed a Strategic IT Blueprint and Governance Framework in collaboration with IT, operations, medical, HR, and finance teams. The engagement included five pillars:

1: STRATEGIC BLUEPRINT DESIGN

Defined a 2-year IT transformation roadmap aligned with business priorities and clinical KPIs
Phased investment planning across infrastructure, applications, security, data, and cloud
Proposed modernization initiatives: hyperconvergence, hybrid cloud, containerization, AI enablement

2: GOVERNANCE FRAMEWORK

Created a formal IT Strategy Governance Model with:
Executive Steering Committees
Business-IT alignment teams
Domain-specific technical leads
Metrics tied to business outcomes, not just delivery milestones

4: PMO ESTABLISHEMENT & TOOLS

Transitioned from Excel-based tracking to centralized project portfolio management tools
Implemented project prioritization frameworks based on strategic alignment

5: KPI DESIGN & BUSINESS VALUE MAPPING

Developed KPIs to measure project outcomes against hospital-wide objectives
Departments select 1–5 KPIs tied to core operation
Embedded NIST-aligned performance metrics to track IT effectiveness

THE RESULTS:

2-year strategy aligned with digital health, innovation, and compliance goals
Formal governance model implemented with new roles and accountability
Future-ready organizational design introducing Architects, Analysts, SMEs, and Leads
Roadmap to transition from tactical, ticket-based execution to outcome-driven delivery
Measurable KPIs linked directly to clinical and business priorities
Organizational buy-in across departments, fostering shared ownership of IT investments

Frequently Asked Questions
Got concerns? Let’s address those

What was the primary goal of the engagement?

To align Sidra’s IT capabilities with business objectives by creating a strategic blueprint, governance framework, and outcome-focused operating model.

How did Benchmarked address fragmented decision-making?

By introducing formal governance structures, including Executive Steering Committees, cross-functional teams, and clearly defined domain leads.

What tools were recommended for project management?

Benchmarked advised moving from Excel to centralized project portfolio management platforms, enabling prioritization based on strategic alignment rather than urgency.

How were KPIs designed?

KPIs were linked to departmental and hospital-wide objectives, focusing on business outcomes, clinical impact, and IT effectiveness using NIST-aligned metrics.

How does this framework impact future IT investments?

The blueprint provides a 2-year roadmap and decision-making model that guides modernization, cloud adoption, and innovation while linking all investments to measurable outcomes.

Will this framework scale as Sidra grows?

Yes. The governance and organizational design is modular, cross-functional, and scalable, supporting new initiatives, departments, and technology adoption over time.

What is the biggest benefit for Sidra?

Sidra now has strategic clarity, measurable KPIs, and structured governance, enabling IT to function as a proactive business enabler rather than just a support function.

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Designing a Strategic IT Blueprint for Sidra Medicine

$8M IT Cost Optimization Strategy

IT Capable but Not Strategically Steered

DYNAMIC DATA LINEAGE

3: OPERATING MODEL RECONFIGURATION

Strategic IT Blueprint and Governance Framework

END TO END SOLUTION

1: STRATEGIC BLUEPRINT DESIGN

2: GOVERNANCE FRAMEWORK

4: PMO ESTABLISHEMENT & TOOLS

5: KPI DESIGN & BUSINESS VALUE MAPPING

THE RESULTS:

Frequently Asked Questions
Got concerns? Let’s address those

Talk to a benchmarked Expert

↳ Cyber Control

↳ Cyber MBA

↳ Cyber Partner

↳ Explore All Divisions

Unlock this content

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Designing a Strategic IT Blueprint for Sidra Medicine

$8M IT Cost Optimization Strategy

IT Capable but Not Strategically Steered

DYNAMIC DATA LINEAGE

3: OPERATING MODEL RECONFIGURATION

Strategic IT Blueprint and Governance Framework

END TO END SOLUTION

1: STRATEGIC BLUEPRINT DESIGN

2: GOVERNANCE FRAMEWORK

4: PMO ESTABLISHEMENT & TOOLS

5: KPI DESIGN & BUSINESS VALUE MAPPING

THE RESULTS:

Frequently Asked Questions Got concerns? Let’s address those

Talk to a benchmarked Expert

↳ Cyber Control

↳ Cyber MBA

↳ Cyber Partner

↳ Explore All Divisions

Frequently Asked Questions
Got concerns? Let’s address those