Multi-layered defense strategy
Remote Medical International (RMI) provides life-saving medical services to high-risk industries around the globe — including government, humanitarian, and offshore sectors. With distributed teams, critical personal health data, and demanding clients like the NHS, cybersecurity isn’t optional — it’s mission-critical.
these businesses trust in benchmarked to stay secure, compliant, and in control
Implemented a multi-layered defense strategy
The Challenge
Moving Beyond Best-Effort Security
Despite existing endpoint and cloud protections, RMI faced increasing exposure to:
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Phishing and payment fraud attempts
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Shadow IT apps and uncontrolled data flows
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Endpoint vulnerabilities due to inconsistent patching
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Unsecured mobile and remote work devices
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Incomplete access governance and no unified identity control
Multiple risk assessments (including by Benchmarked) revealed that while some controls were in place, security enforcement was inconsistent, siloed, and lacked automation.
RMI needed to move from best-effort security to a mature, managed cybersecurity architecture — protecting users, devices, data, and systems end-to-end.
Solution
Multi-Layer Cybersecurity Stack
Identity & Access Management
Focused on controlling who can access systems and data, and under what conditions:
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Two-Factor Authentication (2FA): Enforced across Microsoft 365, OneLogin, and critical SaaS platforms; multilingual SOPs and user training delivered globally
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Microsoft Entra ID (Azure AD): Centralized identity and access control, enabled SSO, and applied Conditional Access policies by role, region, and risk level
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Access Governance: Standardized onboarding/offboarding and role-based access to reduce shadow IT and unauthorized access
Head of IT Opinion’s Opinion
“We now have layered security, not just tools. The visibility, automation, and confidence have fundamentally changed how we operate. Our teams can work securely anywhere in the world, knowing our data and systems are protected.”
— Head of IT, RMI
The Results
Full alignment with Cyber Essentials Plus certification
100% coverage of 2FA and EDR across eligible users
106+ devices secured under unified endpoint and identity controls
Phishing risk significantly reduced with anti-spam and impersonation filters
Documented, repeatable onboarding/offboarding procedures implemented
Enabled future Microsoft Sentinel and XDR expansion
Frequently Asked Questions
RMI operates globally with distributed teams handling sensitive medical and client data. Single-point security measures were insufficient. A layered defense across identity, endpoints, network, and data ensures threats are detected, prevented, and remediated at multiple levels.
Benchmarked aligned the solution with Cyber Essentials Plus, Microsoft Zero Trust architecture, and NIST cybersecurity guidance, ensuring best-practice coverage and compliance readiness.
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Enforced Two-Factor Authentication (2FA) across key platforms
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Centralized identity and access control with Microsoft Entra ID
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Implemented role-based access policies and standardized onboarding/offboarding workflows
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EDR (Cynet 360) deployed on all devices for real-time detection and automated remediation
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Intune applied compliance policies, encryption, and remote wipe capabilities
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Firewalls and VPN configurations hardened, including geo-IP filtering and admin restrictions
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Hardened Microsoft Exchange with spam filtering, DKIM/SPF/DMARC, and impersonation protection
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Regular backups and M365 retention policies enforced
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Disaster recovery procedures documented for fast, repeatable response
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End-to-end visibility across users, devices, and applications
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Consistent security enforcement rather than siloed or ad hoc controls
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Standardized onboarding/offboarding procedures and role-based access
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Reduced exposure to phishing, payment fraud, and endpoint vulnerabilities
Yes. The architecture is modular and future-ready, enabling expansion with tools like Microsoft Sentinel and XDR for ongoing monitoring, automation, and threat response.
Why choose us
We don’t just help you “pass the audit.”
We embed ourselves in your operations, implement the changes with you, and guide your team through what matters, what to prioritize, and where the trade-offs lie—so compliance actually improves your security, not just your paperwork.
Diving deep into cost structures, contracts, and utilization
Translating raw IT data into actionable business insights
IT cost optimization isn’t about cutting corners — it’s about making sure every dollar spent serves a purpose.
Case studies.
Hear what others have say.
5.0
Many thanks Mat. Really appreciate your team's hard work over the last few months. This has not been an easy task.
Dr. S.Iyabo Tinubu-Karch
CEO Sidra Medicine
4.5
RMI being ISO 27001 and 14001 certified. These certifications are a testament to the hard work, dedication, and collaborative efforts of everyone.
Claire Todd
QHSE Manager, RMI
4.3
Thank you for your outsdanding work without any setbacks.
Devid Palcic
CEO Robotina
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