RMI needed to obtain Cyber Essentials Plus certification to meet stringent security requirements for government contracts—specifically with the NHS Countess of Chester Trust—while also elevating its internal cyber posture. The goal was twofold: gain compliance and improve real-world cyber resilience across a globally distributed workforce.
Together, these issues made RMI vulnerable:
Data breaches and reputational damage
Regulatory non-compliance
Internal misuse and external hijacking of privileged accounts
Benchmarked provided a comprehensive Cyber Essentials Plus readiness service, structured in three phases:
We conducted a detailed comparison between RMI’s existing cybersecurity controls and the Cyber Essentials Plus framework :
A rigorous infrastructure assessment included:
Assessment Preparation & Certification Support:
We delivered a full-service Cyber Essentials Plus readiness program. This included a deep-dive gap analysis, rewriting 20+ cybersecurity policies, hardening infrastructure (covering over 50 end-user devices and 30+ cloud services), full implementation of all CE+ requirements:
Firewalls & Internet Gateways
Boundary and device firewalls must be configured to block untrusted access.
Only essential inbound/outbound ports should be open.
Secure Configuration
Devices and software must be securely configured (e.g., disable unnecessary services, remove default accounts).
Admin privileges must be tightly controlled.
User Access Control
User accounts must be assigned based on the principle of least privilege.
Admin accounts must be used only when necessary.
MFA is required for all cloud services.
Malware Protection
Endpoint devices must have anti-malware tools (e.g., AV, application allowlisting, or sandboxing).
Only trusted software should be executable.
Security Update Management
All software and firmware must be kept up to date.
High/critical updates must be applied within 14 days.
… and hands-on support through certification with IASME. Our work helped RMI meet NHS contract requirements and significantly mature their security posture.
It was essential to maintain eligibility for government contracts—especially with the NHS Countess of Chester Trust. Beyond compliance, RMI needed to enhance protection for a globally distributed workforce using mixed devices (BYOD, corporate) and cloud platforms.
We mapped all in-scope systems—including home-office devices and international endpoints—and established controls like patch automation, MFA, and endpoint monitoring. We tailored the scope to reflect RMI’s operational model without creating unnecessary compliance friction. We also stepped in in fractional manner, but provided full service. This meant significant cost reduction for RMI.
Key policies included: Access Control, Risk Management, Secure Configuration, Incident Response, and BYOD Guidelines. All documents aligned with CE+ 3.1 requirements and were customized to RMI’s hybrid/cloud-first model. We also create asset registry list, and enabled real-time overview, which was previously not done, and partially done manually.
Today, RMI has all policies actually implemented, managed, maintained and automated.
RMI successfully achieved Cyber Essentials Plus certification. Just as importantly, they now have clear governance, stronger infrastructure controls, and scalable practices for frameworks like ISO 27001.
In theory, yes—but in practice, the depth of documentation, technical hardening, and audit prep required deep expertise and significant effort.
Our structured, accelerated approach avoided costly missteps and ensured success on the first attempt.
That’s a common misconception. Cyber Essentials Plus involves technical audits, device testing, and validation of actual controls in place—not just paperwork. Achieving certification across RMI’s distributed, cloud-heavy environment was far more than ticking boxes.
We go beyond minimum compliance. While others may offer templated policies or basic scans, we deliver tailored risk insights, real policy integration, infrastructure tuning, and stakeholder education. The result is certification plus long-term security value
Both. The certification was the objective, but the process led to tangible improvements: tighter access controls, formalized governance, real-time patching, and centralized visibility. These improvements help protect RMI’s people, systems, and clients beyond the audit.
It’s a strong foundational framework, but not a silver bullet. However, with the added structure and controls we implemented, RMI is well-positioned to pursue more advanced standards like ISO 27001 or NIST CSF if needed.
Working with Benchmarked was a game-changer for our cyber compliance journey.
They didn’t just help us tick boxes—they brought structure, clarity, and confidence to our entire approach. From policy overhauls to infrastructure hardening, their team guided us step-by-step through the complexities of Cyber Essentials Plus.
What stood out most was their ability to tailor everything to our operational reality: remote teams, global endpoints, mixed devices—it was all factored in. They were proactive, responsive, and genuinely invested in our success.
Thanks to Benchmarked, we didn’t just achieve certification—we strengthened our overall security posture and built a scalable foundation for future compliance frameworks.”
— COO, Alex Jenzen
Remote Medical International (RMI)
We embed ourselves in your operations, implement the changes with you, and guide your team through what matters, what to prioritize, and where the trade-offs lie—so compliance actually improves your security, not just your paperwork.
IT cost optimization isn’t about cutting corners — it’s about making sure every dollar spent serves a purpose.
Chief Executive Officer, Sidra Medicine
QHSE Manager
Sales Director (B2B)
Many thanks Mat. Really appreciate your team's hard work over the last few months. This has not been an easy task.
RMI being ISO 27001 and 14001 certified. These certifications are a testament to the hard work, dedication, and collaborative efforts of everyone.
Thank you for your outsdanding work without any setbacks.
Gap Analysis & Readiness Review
Policy Development & Documentation
Infrastructure Review & Hardening
Staff Training & Awareness
License & Vendor Optimization
Quick Wins (low-effort savings initiatives)