Cybersecurity Maturity at Remote Medical International
Remote Medical International (RMI) delivers critical medical support and staffing services across high-risk, high-compliance industries. Operating globally, RMI must ensure secure handling of sensitive health, HR, and operational data — without slowing their pace of delivery.
these businesses trust in benchmarked to stay secure, compliant, and in control
Implemented a multi-layered defense strategy
The Challenge
Rising Threats and Fragmented Security
In late 2024, RMI’s IT and leadership teams were concerned about:
-
Increased phishing attempts and impersonation attacks targeting executives and operations staff
-
Growing use of untracked third-party apps (Google Drive, Splashtop, WebEx)
-
Poor endpoint patching coverage
-
Limited automation in threat remediation
Key metrics from December 2024:
-
194 malicious emails flagged (payment scams, impersonation attempts)
-
16,003 spam emails filtered
-
66 of 106 endpoints missing patches
-
51 endpoints running Google Drive without formal authorization
-
10 open data protection risks tied to Office 365 and OneDrive
-
High-value targets identified across executive and operations roles
Despite existing tools (EDR, NDR, deception, storage control), RMI lacked automated remediation workflows and unified response dashboards.
Solution
Cybersecurity Assessment & Risk Mitigation
Benchmarked conducted a full assessment and remediation roadmap, aligned with COBIT and NIST CSF, structured into three focus areas:
Risk Identification & Prioritization
-
Mapped 5 high-risk threat categories:
-
Payment fraud phishing
-
Credential harvesting
-
Executive impersonation
-
Obfuscated malware
-
Vendor spoofing
-
-
Identified 8 high-risk users receiving >10 targeted emails monthly
-
Created a remediation matrix ranked by effort and potential impact
Global Head of IT’s Opinion
“RMI now has clear visibility into our cyber exposure — and, more importantly, a plan we can act on with confidence.”
— Global Head of IT, RMI
The Results
No high-severity intrusions, despite multiple high-effort phishing attempts
Defined next steps for Microsoft Defender XDR and Sentinel integration
Visibility into 148 endpoints, with 106 actively secured
Flagged and planned elimination of 5 shadow IT applications
Enabled board-level reporting and prioritization for 2025 cybersecurity planning
Frequently Asked Questions
RMI operates in high-risk sectors with distributed leadership. Attackers often target executives, operations staff, and high-value workflows to steal credentials or execute payment fraud.
Using Microsoft 365 telemetry, Intune policies, and endpoint audits, Benchmarked mapped all active applications, detected unapproved tools like Google Drive on endpoints, and assessed associated risk.
- Tracked patch compliance per device
- Enforced policy-based blocking of unauthorized apps
- Deployed automated remediation scripts for common threats
- Integrated awareness training and phishing simulations for staff
By combining EDR/NDR insights, email hardening, and targeted training, RMI reduced high-risk flags from 18+ to under 5, blocked thousands of spam emails, and established response workflows for suspected phishing.
-
Executive dashboards for real-time visibility
-
Standardized incident response reporting
-
Board-level reporting for prioritization and budgeting
-
Policy enforcement to maintain long-term security hygiene
Yes. The architecture is modular and ready for Defender XDR, Sentinel integration, and automated threat response, ensuring continuous monitoring, mitigation, and reporting.
Benchmarked delivers end-to-end practical solutions: from risk assessment and remediation to governance, automation, and reporting — enabling organizations to operate securely without slowing down business operations.
Why choose us
We don’t just help you “pass the audit.”
We embed ourselves in your operations, implement the changes with you, and guide your team through what matters, what to prioritize, and where the trade-offs lie—so compliance actually improves your security, not just your paperwork.
Diving deep into cost structures, contracts, and utilization
Translating raw IT data into actionable business insights
IT cost optimization isn’t about cutting corners — it’s about making sure every dollar spent serves a purpose.
Case studies.
Hear what others have say.
5.0
Many thanks Mat. Really appreciate your team's hard work over the last few months. This has not been an easy task.
Dr. S.Iyabo Tinubu-Karch
CEO Sidra Medicine
4.5
RMI being ISO 27001 and 14001 certified. These certifications are a testament to the hard work, dedication, and collaborative efforts of everyone.
Claire Todd
QHSE Manager, RMI
4.3
Thank you for your outsdanding work without any setbacks.
Devid Palcic
CEO Robotina
Start Your Journey
We’re not just compliance auditors. We’re your IT transformation partner—helping you gain full visibility, reduce risk across people and systems, and turn security from a burden into a business enabler.
from
4.900 eur
Time is money. Save both. Book a Free Strategy Call With Our Experts.
Gap Analysis & Readiness ReviewPolicy Development & DocumentationInfrastructure Review & HardeningStaff Training & AwarenessLicense & Vendor OptimizationQuick Wins (low-effort savings initiatives)