Designing a Strategic IT Blueprint for Sidra Medicine
Sidra Medicine operates one of the most advanced IT environments in healthcare, with tier-3 data centers, 120+ enterprise applications, and a highly skilled internal infrastructure team.
these businesses trust in benchmarked to stay secure, compliant, and in control
Designing a Strategic IT Blueprint for Sidra Medicine
The Challenge
IT Capable but Not Strategically Steered
Sidra faced common bottlenecks for complex organizations:
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Fragmented decision-making and unclear project ownership
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Absence of enterprise architecture oversight
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PMO relying on Excel for dozens of parallel initiatives
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No KPIs linking IT activities to business outcomes
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Undefined long-term plans for cloud, data governance, or innovation
Leadership needed a comprehensive, actionable blueprint to prioritize investments, coordinate execution, and modernize IT governance.
Solution
Benchmarked designed a Strategic IT Blueprint and Governance Framework in collaboration with IT, operations, medical, HR, and finance teams. The engagement included five pillars:
Strategic Blueprint Design
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Defined a 2-year IT transformation roadmap aligned with business priorities and clinical KPIs
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Phased investment planning across infrastructure, applications, security, data, and cloud
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Proposed modernization initiatives: hyperconvergence, hybrid cloud, containerization, AI enablement
Governance Framework
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Created a formal IT Strategy Governance Model with:
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Executive Steering Committees
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Business-IT alignment teams
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Domain-specific technical leads
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Metrics tied to business outcomes, not just delivery milestones
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Solution
Operating Model Reconfiguration
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Introduced cross-functional, agile delivery teams (≤8 members)
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Defined clear roles:
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Enterprise Architects
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Techno-functional Leads
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Project Managers & Business Analysts
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IT SMEs in Oracle, cybersecurity, data governance, and EHR
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PMO & Tools
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Transitioned from Excel-based tracking to centralized project portfolio management tools
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Implemented project prioritization frameworks based on strategic alignment
Solution
KPI Design & Business Value Mapping
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Developed KPIs to measure project outcomes against hospital-wide objectives
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Departments select 1–5 KPIs tied to core operations
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Embedded NIST-aligned performance metrics to track IT effectiveness
Executive Sponsor’s Opinion
“Most consultancies give you a slide deck. Benchmarked gave us a framework to build around — one we could actually implement.”
— Executive Sponsor, Sidra Medicine
The Results
2-year strategy aligned with digital health, innovation, and compliance goals
Formal governance model implemented with new roles and accountability
Future-ready organizational design introducing Architects, Analysts, SMEs, and Leads
Roadmap to transition from tactical, ticket-based execution to outcome-driven delivery
Measurable KPIs linked directly to clinical and business priorities
Organizational buy-in across departments, fostering shared ownership of IT investments
Frequently Asked Questions
To align Sidra’s IT capabilities with business objectives by creating a strategic blueprint, governance framework, and outcome-focused operating model.
By introducing formal governance structures, including Executive Steering Committees, cross-functional teams, and clearly defined domain leads.
Benchmarked advised moving from Excel to centralized project portfolio management platforms, enabling prioritization based on strategic alignment rather than urgency.
KPIs were linked to departmental and hospital-wide objectives, focusing on business outcomes, clinical impact, and IT effectiveness using NIST-aligned metrics.
The blueprint provides a 2-year roadmap and decision-making model that guides modernization, cloud adoption, and innovation while linking all investments to measurable outcomes.
Yes. The governance and organizational design is modular, cross-functional, and scalable, supporting new initiatives, departments, and technology adoption over time.
Sidra now has strategic clarity, measurable KPIs, and structured governance, enabling IT to function as a proactive business enabler rather than just a support function.
Why choose us
We don’t just help you “pass the audit.”
We embed ourselves in your operations, implement the changes with you, and guide your team through what matters, what to prioritize, and where the trade-offs lie—so compliance actually improves your security, not just your paperwork.
Diving deep into cost structures, contracts, and utilization
Translating raw IT data into actionable business insights
IT cost optimization isn’t about cutting corners — it’s about making sure every dollar spent serves a purpose.
Case studies.
Hear what others have say.
5.0
Many thanks Mat. Really appreciate your team's hard work over the last few months. This has not been an easy task.
Dr. S.Iyabo Tinubu-Karch
CEO Sidra Medicine
4.5
RMI being ISO 27001 and 14001 certified. These certifications are a testament to the hard work, dedication, and collaborative efforts of everyone.
Claire Todd
QHSE Manager, RMI
4.3
Thank you for your outsdanding work without any setbacks.
Devid Palcic
CEO Robotina
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