RMI lacked centralized visibility into its software ecosystem. Departments purchased tools independently, creating redundancy and unused licenses. Without tracking ownership, usage, and renewals, costs quickly escalated, and Finance had little leverage for negotiation.

Benchmarked identified $20.9K per month in previously untracked tools. Combined with underused licenses in platforms like Salesforce and O365, this represented substantial financial leakage that had gone unnoticed.

The largest inefficiencies were found in overlapping software across departments (e.g., multiple CRMs, reporting, or backup solutions) and underused licenses for critical platforms such as Salesforce (42% of licenses unused) and other enterprise applications.

Savings were verified through real-time usage tracking, license audits, and vendor benchmarking. Benchmarked created a financial model that tied each recommendation to measurable cost reductions, ensuring the proposed optimizations were achievable and sustainable.

RMI gained:

• A centralized software catalog with ownership, cost, and license details

• Executive dashboards for ongoing visibility and decision-making

• A prioritized roadmap for license rationalization and contract renegotiation

• Governance processes to maintain control over software adoption and usage

Yes. Benchmarked implemented governance frameworks, accountability processes, and dashboards that ensure Finance and IT teams can monitor, optimize, and control software spend continuously, preventing future leakage.

Benchmarked combines technical audits, financial validation, and operational guidance. We don’t just identify savings — we provide the tools, processes, and accountability to ensure ongoing efficiency, cost control, and risk management.